We’ve heard from many people who feel unsettled and nervous about the impact of COVID-19 on their workplaces and livelihoods.

Between personal health concerns, worries over family and friends, layoffs and furloughs, and everything else that is happening, the novel coronavirus, COVID-19, is causing uncertainty for many workers. Maybe you’re worried about hours being cut or losing tips as customers slow down, or concerned about whether to go to work or who will care for your kids if school closes, or maybe just unsure because your employer isn’t providing much, if any, direction.

If you’re in need of support, our trained peer counselors are available at Empower Work.

I made a big mistake in how I handled a customer, and knew it was going to be a big deal.