How it works

We help with work issues. Chat with a trained peer counselor: text 510-674-1414 or start a web chat.

 Worried about work? Get free and confidential support.

Step #1 • Start a chat

Text 510-674-1414 or click on the chat icon.

We’ll connect you with a trained peer counselor within 2 minutes.

Talk to real people - working professionals who have gone through selection and training. (And yes, it's free.)

Step #2 • Get immediate support

A peer counselor will introduce themselves, ask questions, and reflect with you.

To protect your privacy, please don’t share personally identifiable information about your workplace or coworkers.

Get support, not directions. You know yourself and the situation best. We’re here to be your thought partner and sounding board so you can find your path forward.

Step #3 • Feel empowered to take the next step!

Sometimes it may mean taking a walk on your break. Other times it might mean talking to your manager, beginning a job search, reporting the situation, or collectively organizing with other workers.

Your next step is what works best for you.

We recommend an incognito browser for web chat to protect your privacy.

“My peer counselor helped me think through my goals, and made me feel better about my situation. I felt heard and not judged. It was like a good therapy session all on my phone.”

— Worker navigating whether to stay or leave job

We’re your confidante, coach, and partner for your toughest issues at work

Need help handling a conflict with a co-worker? Grappling with career decision? Preparing for your review or a hard conversation with your manager?

We’re here for anything challenging, overwhelming, or tough at work.

Here are some of the issues we hear about frequently.

  • Work stress and anxiety

  • Toxic, hostile, negative, or dysfunctional workplaces

  • Bad bosses

  • Bullying, intimidating, disrespectful, or demeaning behavior

  • Job loss, change, or transition

  • Career searching or career decisions

  • Health and safety concerns

  • Personal conflicts with manager or colleague

  • Unethical behavior

  • Value misalignment with company or team

  • Microaggressions

  • Low job motivation or satisfaction

  • Harassment

  • Discrimination

  • Isolation or feeling alone

  • Performance feedback

  • Pay, hours, or benefits issues

Learn about our volunteers

Peer counselors are working professionals. They generously volunteer their time to support people through critical challenges at work. They come from diverse professional backgrounds and are motivated to give back. All go through a selection process and receive robust training to prepare them for the role.

Ready to chat with a peer counselor?

We’re here. Share your work challenge and walk through possible options with a peer counselor.

Text 510-674-1414.

person texting on a phone